Privacy Policy

At Vlira (https://vlira.shop), we value your privacy and are fully committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase from our store, or interact with our services in any way.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website. This includes:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed via secure third-party gateways)
  • Account information if you register an account

Non-Personal Information

  • Browser type and version
  • IP address
  • Referring URLs
  • Pages visited and time spent on the website
  • Device type and operating system

We collect this information to improve user experience, process transactions, and provide customer support.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process orders and deliver products
  • To send transactional or promotional emails
  • To personalize your user experience
  • To improve our website based on customer feedback
  • To comply with legal obligations

We may use your data to send marketing messages only if you’ve given us explicit consent. You may unsubscribe at any time.

3. Cookies and Tracking Technologies

We use cookies, beacons, and other similar technologies to:

  • Understand site traffic and user behavior
  • Remember user preferences
  • Enable faster website navigation
  • Track analytics using tools like Google Analytics

You can choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

4. Sharing and Disclosure of Informatio

We do not sell, rent, or lease your personal information to third parties. However, we may share your data under these conditions:

  • Service Providers: Third parties who help us run our business (e.g., payment processors, delivery services)
  • Legal Compliance: If required by law or legal authorities
  • Business Transfers: If our company is acquired or merged, your data may be transferred

All third-party service providers are contractually obligated to keep your data confidential.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. This includes:

  • SSL encryption
  • Secure payment gateways
  • Firewalls and restricted access systems

However, no online platform is 100% secure. We cannot guarantee absolute security of your information.

6. Retention of Information

We retain your personal data for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

After that, your data is securely deleted or anonymized.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for data processing
  • Request data portability
  • Opt-out of marketing communications

To exercise these rights, contact us at contact@vlira.shop.

8. Children’s Privacy

Vlira is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors. If we learn that we have collected such data inadvertently, we will delete it promptly.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the site constitutes acceptance of the changes.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us at:

📧 Email: contact@vlira.shop
📍 Address: 2350 Mission St, San Francisco, CA 94110
📞 Phone: +1 (415) 987-6543